FAQs

Yes. The service fee is for when the technician comes on site. If you do not call to cancel your order, and the technician shows up, you ARE still responsible to pay the fee.

Yes. Just let us know that you need a fresh installation.

That would be a personal choice, but since the technicians come out to you, that cuts the cost of having to tow your vehicle to the dealer.

Give us a call, we will exchange the necessary documents and information. We look forward to building a relationship with your business.

No. We will contact a technician that specializes in both areas of service.

No. We will contact a technician that specializes in both areas of service.

Give us a call, we will gather your information and let you know. Keep in mind that once again, we are nation-wide.

It depends on your insurance policy, however we can send a formal invoice to you or your insurance agent with provided contact information via fax or e-mail.

Not a problem. We use a secure credit card system where we can send whoever is paying for the services a credit card authorization form via fax or e-mail. They simply fill out the form and send it back to us. It can also be filled out on smart phone.

Changing a lock consists of taking out the whole locking mechanism and installing a whole new lock. Re-keying consists of changing the pin settings that are in the lock cylinder. Your existing key will no longer work, we provide you with new keys, and you can keep your same lock that is currently on your door.